
VIP Manager
Remote
This job opening is archived
About Us:
We are Alpha Affiliates, the preeminent hub for ambitious individuals poised to dominate the iGaming sphere.
We emerged in 2012 as the top partner program for gambling and betting. Our excellence and innovation shine through with licenses from the esteemed Malta Gaming Authority and Curacao, covering 10 unique brands.
Our simple goal is to change the game rules and rise to the top, supported by a vast network spanning 38 countries and boasting over 15,000 partners.
Join us and find a close-knit community of ambitious professionals ready to grow and expand!
Responsibilities
- Develop and Manage VIP Relationships
- Retention and Reactivation
- Customized VIP Offers and Rewards
- Revenue and Performance Tracking
- Problem Resolution and Support
- Player Analysis and Segmentation
- Compliance and Responsible Gaming
- Reporting and KPI Tracking
Requirements
- Experience in the iGaming industry (VIP Support/Management).
- High level of customer orientation, understanding the needs and expectations of VIP clients.
- Ability to work in a multitasking environment and meet tight deadlines.
- Strong understanding of the market and company products, with the ability to tailor offers to client needs.
Conditions
- Remote work format.
- Competitive compensation package ensures your hard work is rewarded.
- Join a friendly and professional team committed to excellence.
- Benefit from 21 working days of vacation to rejuvenate and recharge.
This job opening is archived