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CRM Manager

Remote
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About Us: 

We are Alpha Affiliates, the preeminent hub for ambitious individuals poised to dominate the iGaming sphere.

We emerged in 2012 as the top partner program for gambling and betting. Our excellence and innovation shine through with licenses from the esteemed Malta Gaming Authority and Curacao, covering 10 unique brands.

Our simple goal is to change the game rules and rise to the top, supported by a vast network spanning 38 countries and boasting over 15,000 partners.

Join us and find a close-knit community of ambitious professionals ready to grow and expand!

Responsibilities

  • Design and send email and push notification campaigns to keep customers engaged.
  • Contact customers through email, SMS, and push notifications to keep them informed and engaged.
  • Use spreadsheets to segment and analyze customer data for better-targeted communications.
  • Create reports on the results of campaigns to understand what works best.
  • Work with other teams to ensure we are all working towards the same goals.
  • Help develop strategies to keep customers coming back.

Requirements

  • Experience with email and push campaign management.
  • Strong skills in analyzing data using spreadsheets.
  • Excellent communication skills for customer interactions.
  • Ability to create and present performance reports.
  • Team player with the ability to collaborate with different teams.
  • Creative thinking and problem-solving skills.
  • Experience in developing retention strategies is a plus.
  • Strong English and Russian verbal and written communication skills.

Conditions

  • Remote work format.
  • Competitive compensation package ensures your hard work is rewarded.
  • Join a friendly and professional team committed to excellence.
  • Enjoy a shortened working day for improved work-life balance.
  • Benefit from 21 working days of vacation to rejuvenate and recharge.
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